JJ Residence

The hotel offers a distinctive stay, characterized by its unique wooden decor and a tranquil setting tucked away in a quiet alley, providing a peaceful escape from the bustling island while remaining centrally located. Guests consistently praise the hotel's overall cleanliness, the comfort of its accommodations, and the generally friendly staff. It represents good value for money, making it an excellent choice for value-conscious travelers and sightseers eager to explore the island's attractions. Families will find the hotel accommodating, though it is advisable to confirm bedding arrangements in advance to ensure adequate sleeping options for children. Couples can also appreciate the hotel's serene ambiance and unique room aesthetics. To enhance your stay, be aware that poolside seating is limited, so plan accordingly if you wish to relax by the water.

Facilities & Amenities
The hotel features a pleasant swimming pool, frequently described as nice, warm, clean, and even "sparkling," offering a refreshing respite for guests. However, a common observation is the notable absence of chairs or loungers around the pool area, which can limit relaxation options. Connectivity is provided through Wi-Fi, though many guests report it to be slow or "super average," impacting internet usage. For convenience, rooms are equipped with air conditioning that functions well, along with a thermos pot and coffee supplies. It is important to note that the hotel does not have an elevator, meaning guests will need to use stairs, which can be challenging with luggage. Additionally, some guests have reported issues with the in-room safe not working. Many rooms also boast a balcony, providing an outdoor space for guests.

Cleanliness & Room Comfort
Guests generally commend the hotel's commitment to cleanliness, with rooms consistently described as clean and featuring fresh linen and towels provided daily. The rooms often showcase a distinctive wooden decor or finish, contributing to a warm and pleasant atmosphere, with some units appearing newly renovated. The beds are widely praised for their comfort, ensuring a restful night's sleep. However, feedback on the bathroom experience is mixed; while clean, some found the facilities, particularly the shower, to be old or in need of renovation, with issues like low water pressure and weak or intermittent electric showers occasionally reported. Some guests also noted low-power light bulbs making rooms a bit dark, and ground floor rooms with French windows may lack privacy. Despite minor issues like occasional yellow stains on linen or a smelly shower, the overall comfort is positive.

Location & Accessibility
The hotel's central location is a significant advantage, placing guests within easy reach of key island attractions. It is conveniently situated just a few minutes' walk from the main market, the pier, and the beach, making exploration effortless. Guests appreciate the proximity to various supermarkets, including 7/11, as well as numerous street cafes and restaurants for dining options. Despite its central position, the hotel is nestled in a quiet alley, providing a peaceful retreat from the island's more bustling areas and ensuring a tranquil night's sleep, largely undisturbed by party noise. While some surrounding areas might be dark at night, guests generally feel safe. Its close proximity to the ferry also simplifies arrival and departure logistics for travelers.

Staff & Service
Feedback regarding the hotel staff and service is quite varied. Many guests highlight the staff as friendly, courteous, helpful, and responsive, often praising the easy check-in process. Housekeeping is noted for being friendly and performing perfect cleaning when requested, with fresh towels and coffee supplies typically left at the door for rooms cleaned by request. However, a notable number of reviews describe negative interactions, particularly with front desk staff, who are sometimes perceived as unpleasant, unkind, defensive, rude, or dismissive. There are conflicting reports on luggage assistance, with some guests stating staff did not help carry bags to upper floors, while others received assistance. Issues with communication and unfulfilled promises, such as a pier transfer, have also been reported, and some staff members are noted to have limited English proficiency.

Additional Information
The hotel's exterior and immediate surroundings are often described as understated or even unkempt, with mentions of a nearby uncovered construction site or looking like a disused building site. It is located down a quiet alley, which contributes to its peaceful atmosphere but can make it hard to find initially. Guests consistently highlight the hotel as offering good value for money, especially given its central location and comfortable rooms, appealing to those who prioritize substance over a prestigious facade. Specific room types like poolside suites are available. For families, it's advisable to confirm bedding arrangements as extra beds might be futon-style rather than traditional beds. Some guests noted specific timings for room cleaning or check-out reminders, suggesting a strict schedule.