Hotel Nets Sapporo

The hotel's distinctive separate bath and toilet facilities, complete with a dedicated washing area, are a standout feature that guests consistently praise for enhancing comfort and convenience. Guests frequently highlight the hotel's impeccable cleanliness, the attentive and friendly staff, and its prime location near the bustling Susukino district. The hotel is also often noted for offering excellent value. This hotel is particularly well-suited for solo travelers and couples seeking a comfortable and functional base, business travelers appreciating the efficient amenities, and families who benefit from the practical room layout. To ensure a quieter stay, especially on weekends, consider requesting a room on a higher floor. Additionally, take full advantage of the hotel's proximity to a vast array of dining establishments in the surrounding area.

Facilities & Amenities
Guests consistently appreciate the separate bath and toilet facilities, which include a dedicated washing area and a soaking tub, a significant comfort feature. Rooms are equipped with individually controlled air conditioning and televisions that offer mirroring capabilities and YouTube access. The hotel provides free Wi-Fi, though some guests reported occasional connectivity issues. Conveniently, welcome drinks are available in the lobby, and essential amenities like toothbrushes and bath additives can be picked up at the front desk. For longer stays, laundry machines are on-site, though some noted limitations with drying capacity. Other conveniences include ice machines, vending machines, and USB charging ports near the beds.

Cleanliness & Room Comfort
The hotel generally receives high marks for its cleanliness, with many guests describing rooms as pristine and well-maintained. The separate bath and toilet setup is a key comfort aspect, providing a more spacious and private experience. While most find the beds comfortable and conducive to a good night's sleep, some guests have noted that the pillows can be quite firm or thin, though additional ones may be available upon request. Room sizes are typically described as compact or functional, which is common for Japanese hotels, and some guests found it challenging to fully open large luggage. Feedback on noise levels is mixed; while many appreciate the quiet atmosphere, especially on higher floors, others reported significant disturbances from the surrounding entertainment district, particularly on weekend nights. Isolated comments mentioned minor issues like dust or mold in specific areas.

Dining & Food Quality
The breakfast buffet is a popular highlight, frequently praised for its variety and quality. Guests enjoy a mix of both Western and Japanese dishes, with local specialties such as Genghis Khan and soup curry often featured, providing an authentic taste of the region. While many find the food delicious and satisfying, some guests have described the selection as more basic or average compared to other hotels. The dining area is consistently noted for its cleanliness and the attentive service provided by the staff. Additionally, the hotel offers welcome drinks in the lobby area, which guests can enjoy throughout the day.

Location & Accessibility
The hotel boasts a highly convenient location in the Susukino area, placing guests within easy walking distance of numerous restaurants, bars, and convenience stores. It is also well-situated for exploring popular attractions such as Odori Park and the Sapporo Snow Festival sites. The Susukino metro station and tram stops are just a few minutes' walk away, providing excellent access to other parts of the city. While the immediate vicinity is a bustling entertainment district, the hotel itself is generally quiet. For guests arriving by car, partnered parking options are available nearby, though some found the costs to be high and noted that in-and-out privileges might be limited with certain fixed-rate options.

Staff & Service
The hotel staff consistently receives overwhelming praise for their friendliness, helpfulness, and attentive service. Guests frequently highlight their polite demeanor and willingness to assist with various requests, from providing local directions to accommodating early luggage drop-offs. The check-in and check-out processes are generally described as smooth and efficient, with some guests appreciating the option for self-service. While the vast majority of interactions are positive, there were some isolated instances where guests perceived a less welcoming attitude from certain individuals or experienced minor communication challenges. Housekeeping is generally efficient, though some guests noted confusion regarding the towel exchange policy for consecutive nights without full room cleaning.

Additional Information
Guests should be aware that if they decline full room cleaning for consecutive nights, towel exchange is not automatic and must be specifically requested, which surprised some. For those planning a longer stay, the on-site laundry facilities are a convenience, though one guest reported an issue with a damaged clothing item during drying. The hotel offers a late check-out option until noon for guests who register as LINE friends, a useful perk. While rooms feature individual air conditioning controls, some guests found their rooms to be excessively warm, even in colder months. Additionally, some guests noted the absence of an in-room safe and wished for a microwave in their rooms for added convenience.