Phi Phi Nice Beach Resort

The hotel's signature feature is its direct beach access and tranquil setting, offering guests a peaceful escape just steps from the water. This makes it an ideal choice for budget travelers and those seeking a quiet retreat away from the island's bustling party scene. While many guests appreciate the hotel's prime location, which is easily walkable to the main pier and town, feedback on the room condition and overall cleanliness is notably mixed. Some visitors found the accommodations basic but functional, while others described them as outdated, worn, or even dirty. Similarly, experiences with the staff varied significantly, with some praising their friendliness and helpfulness, and others reporting rude or unhelpful interactions. The value for money also elicited diverse opinions, with some feeling it was a good deal for the location, and others believing the price was too high given the room quality. To ensure a more comfortable stay, guests should manage their expectations regarding the age and maintenance of the rooms and be prepared for a potentially inconsistent service experience.

Facilities & Amenities
The hotel offers a range of basic amenities, though their condition and functionality receive mixed reviews. Many guests appreciate the presence of a pool right on the beach, providing an alternative for relaxation. While Wi-Fi is available, some visitors reported issues with its reliability or speed. Rooms are generally equipped with air conditioning and sometimes an additional fan, though some found the AC to be noisy or not sufficiently cold. A refrigerator and kettle are typically provided in the rooms, adding convenience for guests. A safe is also available, though some reviews noted issues with its functionality or security. The hotel provides beach chairs or sunbeds for guests to use directly on the beachfront, which is a popular feature. A laundry service is offered, though some guests had negative experiences with it. It is important to note that the hotel generally does not offer daily room service or complimentary breakfast, which some guests found disappointing.

Cleanliness & Room Comfort
Guest feedback on room cleanliness and comfort is highly varied, often highlighting the hotel's aged condition. Many rooms are described as outdated and worn, with some guests reporting issues like stains, mold, or holes in walls and doors. The beds are generally considered comfortable by some, while others found them too firm or noted stained sheets and even moldy mattresses. The bathrooms frequently draw criticism for being small, particularly the toilet area, which some found uncomfortably cramped. Many bathrooms are designed as wet rooms, leading to floors remaining soaked after showering, and issues with poor drainage are common. Guests also reported unpleasant smells emanating from the drains, as well as the presence of bugs and broken fixtures. Water pressure in the shower is often described as low, with some guests experiencing only cold water or even salt water. Noise levels can be an issue, with complaints about noisy air conditioning units, nearby generators, and sounds from other guests due to thin walls.

Dining & Food Quality
Feedback regarding dining options, particularly breakfast, is predominantly negative. While some bookings may include breakfast, many guests reported that it was either non-existent, very poor in quality, or simply not worth attending. The offerings were often described as basic and unappetizing, leading many visitors to seek their morning meals elsewhere. The hotel does not appear to offer extensive in-house dining facilities beyond a basic beach bar or small cafe. Guests frequently mention that while there are various restaurants located nearby, food prices on the island tend to be significantly higher than on the mainland. There is no mention of room service for dining. Overall, guests are advised to explore the local eateries for a more satisfying culinary experience rather than relying on the hotel's limited or subpar food services.

Location & Accessibility
The hotel's location is consistently highlighted as one of its strongest attributes, offering direct beach access just steps from the rooms. It is situated at a quieter end of the beach, providing a peaceful atmosphere away from the main party noise, which is appreciated by many. Despite its tranquil setting, the hotel remains conveniently walkable to the island's main pier and town center, typically a 10 to 15-minute stroll. This allows guests easy access to various shops, restaurants, and other attractions without being directly in the bustling area. Some guests found the walk a bit far, especially in the heat, but generally, the balance between quietude and accessibility is praised. The hotel also offers a helpful luggage transfer service to and from the pier, which is a significant convenience given the island's pedestrian-only nature. Snorkeling opportunities are also noted right in front of the hotel.

Staff & Service
Guest experiences with the staff and service are notably mixed, ranging from highly positive to extremely negative. Some guests praise the staff as friendly, helpful, attentive, and kind, particularly highlighting their assistance with luggage transfer and general responsiveness. These positive interactions often contribute to a pleasant stay, with some guests feeling valued and well-cared for. However, a significant number of reviews describe staff as rude, unresponsive, unprofessional, or even scammers, particularly concerning issues with deposits or complaints. Instances of staff being unavailable at the reception, dismissing concerns, or handling issues poorly are frequently reported. The check-in process is sometimes described as quick, but other times as unstaffed or problematic. While a cleaning service is available, it is often not performed daily unless specifically requested, and some guests reported issues with towel changes or overall room maintenance.

Additional Information
Guests should be aware that the hotel's online pictures often do not match reality, with many finding the property to be significantly more worn and outdated than depicted. A recurring and highly negative theme is the hotel's deposit and fine policy, with many guests reporting being charged a substantial deposit upon arrival and then facing unexplained deductions or fines for minor issues, leading to accusations of scamming. There are frequent mentions of construction noise from nearby building projects, which can impact daytime tranquility. Furthermore, some guests experienced water and electricity issues, including unexpected outages or prolonged periods without running water, which significantly disrupted their stay. The hotel also has a strict policy regarding room cleanliness, with signs detailing potential fines for stains or damage, which some guests found unwelcoming.