The Stage, Koh Chang

The hotel is widely celebrated as an exceptional value for money destination, often described as a hidden gem that offers far more than its price suggests. Its signature feature is the impressive array of multiple swimming pools, providing ample space for relaxation and recreation. This makes it an ideal choice for couples seeking a tranquil escape, families with children who can enjoy the various pool options, and budget-conscious travelers looking for quality accommodations without a high price tag. The central yet quiet location also appeals to sightseers eager to explore the local area. To enhance your stay, consider bringing your own travel adapters for charging devices, as power outlets can be limited in rooms, and exercise caution on the wooden pathways, especially during wet weather, as they can become slippery.

Facilities & Amenities
Guests consistently praise the hotel's impressive multiple swimming pools, which are a major highlight. There are several options, including a large pool suitable for swimming laps and smaller plunge pools for cooling down, all generally well-maintained and clean. However, a common point of feedback is the notable absence of sufficient sun loungers or comfortable seating around the pool areas, which many guests feel would significantly enhance the experience. The keyless entry system, utilizing code locks for rooms, is highly appreciated for its convenience and ease of use. While the Wi-Fi receives mixed reviews, with some finding it slow or unreliable, it is generally available. The property also features charming wooden pathways that contribute to its aesthetic, though guests advise caution as these can become slippery when wet. A bookshelf is a small but appreciated amenity.

Cleanliness & Room Comfort
The rooms are consistently described as spacious and generally clean, providing ample space for guests to relax. While most reviews highlight the cleanliness, a few isolated instances mention issues such as a dirty toilet, moldy sheets, or the presence of ants and cockroaches, suggesting occasional lapses. Bed comfort receives mixed feedback; many guests find the beds very comfortable, ensuring a restful night's sleep, while others describe them as hard. Noise levels are typically low, contributing to a quiet and peaceful atmosphere, though some guests note thin walls or noisy air conditioning units. Common in-room amenity complaints include the absence of kettles, insufficient power outlets near beds, and sometimes a smell in the bathroom or issues with faucets. Daily provision of bottled water is a highly appreciated and consistent amenity.

Dining & Food Quality
Breakfast at the hotel receives highly mixed reviews, with guests' experiences varying significantly. Many appreciate that it is included and find it sufficient, often praising the freshly baked bread and eggs, which are prepared in various styles such as scrambled, fried, or omelets. However, some guests find the variety to be limited and repetitive, expressing concerns about a lack of diverse vegetarian options or the inconsistent quality of coffee, which ranges from instant sachets to fresh bean machines. A recurring point of dissatisfaction is the hotel's use of disposable paper plates and cups, which many guests find wasteful and not environmentally friendly. Despite these criticisms, most agree that for the overall value, the breakfast provides essential items like fruit, cereal, and a main dish, serving as an acceptable start to the day.

Location & Accessibility
The hotel boasts an excellent central location in Kai Bae, making it exceptionally convenient for guests. It is situated within easy walking distance of numerous shops, restaurants, and bars, providing a vibrant array of options right outside the property. The beach is also just a short stroll away, typically accessible within 5 to 10 minutes, offering convenient access to the coast. Despite its central position, the hotel itself is generally described as quiet, as rooms are thoughtfully oriented away from the main road noise, ensuring a peaceful stay. The accessibility to a wide range of amenities and attractions, including 7-Eleven markets and various eateries, is a major highlight for most visitors, enhancing their overall experience on the island. Parking is available, with staff assisting in arrangements if the on-site space is full.

Staff & Service
The staff at the hotel consistently receive high praise for being exceptionally friendly, helpful, and attentive. Many guests highlight their genuine willingness to assist with various requests and their professional demeanor, which significantly contributes to a positive and welcoming atmosphere. The check-in process is frequently described as quick and efficient, with staff demonstrating good organization, even for guests with multiple bookings. Daily room cleaning is available upon request, and guests appreciate the consistent provision of fresh towels and bottled water. While the vast majority of interactions are positive, a few isolated comments mention staff not always being present at the reception or a specific negative interaction regarding a taxi request, which was perceived as unhelpful. Overall, the hotel's service is a strong point, with many guests feeling well-cared for throughout their stay.

Additional Information
Beyond the standard amenities, the hotel's management has demonstrated exceptional service in unique situations, such as resolving booking errors and providing room upgrades, showcasing a strong commitment to guest satisfaction. For convenience, a laundry service is also available, which is appreciated by many travelers. However, guests should be aware of the general physical condition of some parts of the property. Reviews indicate that certain areas, including rooms and wooden pathways, may show signs of age and wear, with mentions of outdated fixtures, crumbling elements, and worn-out wooden boards that can be hazardous. While the hotel offers significant value, these maintenance aspects are noted as areas that could benefit from upgrades to further enhance the guest experience.