Wisterian Life Club Atami

The hotel is highly regarded for its stunning ocean views from every room, often encompassing the coastline and Atami Castle, making it a memorable destination. A unique and highly appreciated feature is the availability of hot spring water directly in the guest room baths, offering a private and relaxing experience. Most guests find the rooms spacious and well-maintained, despite the building's age, providing ample space for relaxation. This hotel is particularly well-suited for couples seeking a romantic escape with picturesque scenery, families benefiting from the generous room sizes and separate living areas, and budget-conscious travelers looking for excellent value. To enhance your stay, consider the uphill walk from the station and plan transportation accordingly, and be sure to allow sufficient time for the in-room hot spring water to cool to a comfortable temperature before bathing.

Facilities & Amenities
The hotel offers a range of amenities designed to enhance guest comfort and convenience. A notable feature is the public hot spring bath, located underground, which some guests found to be smaller than expected with no outdoor section, though many still appreciated the relaxing soak. Most rooms are equipped with a mini-kitchen or kitchenette, providing added convenience for longer stays or preparing simple meals. Wi-Fi is available throughout the property, ensuring guests can stay connected. While there is a pool on the fifth floor, it is primarily a summer-only amenity and some guests noted it felt more like a cold plunge pool, with some concerns about the changing room's condition. Guests also appreciate the presence of air conditioning in the rooms, though some observed a lack of cooling in the hallways. Basic amenities are provided, but some guests recommend bringing personal items like combs or cotton swabs.

Cleanliness & Room Comfort
Most guests found the rooms to be clean and well-maintained, appreciating the efforts made despite the building's age. However, some guests reported significant cleanliness issues, including visible dust, spiderwebs, mold in bathrooms, and even ants or food crumbs in certain areas. The room condition is generally described as dated, with some noting worn carpets, peeling wallpaper, or creaky sliding doors, yet many found the rooms to be spacious and comfortable. While beds are generally considered comfortable, a recurring concern is the pervasive cigarette smell in some rooms, which can be quite strong. Noise levels received mixed feedback; some guests enjoyed a quiet stay, while others experienced considerable noise from neighboring rooms due to thin walls, or traffic noise on lower floors. The unique feature of hot spring water directly from the room's faucet is highly valued, though guests are advised to let the water cool.

Dining & Food Quality
Guest feedback on dining experiences is generally positive, with many praising the quality of the breakfast and dinner offerings. The breakfast is often described as delicious and satisfying, with highlights including fresh sashimi and perfectly grilled horse mackerel. However, some guests noted a lack of coffee available after breakfast, which was a point of disappointment. A significant operational issue mentioned by several guests is the difficulty in securing a breakfast or dinner reservation upon check-in, with some being turned away due to full capacity, leading to inconvenience. While the food quality is largely commended, particularly the fresh seafood, a few guests felt the variety or quantity could be improved. The restaurant is located on the lobby floor, offering pleasant views.

Location & Accessibility
The hotel boasts an excellent location right by the sea, offering direct access to the Atami Sun Beach within a short walk. Guests appreciate its proximity to a convenience store, which is just a few minutes away and proves very useful given the hotel's limited on-site retail options. While Atami Station is about a 10 to 15-minute walk, guests frequently highlight that the return journey involves a significant uphill climb, which can be challenging, especially with luggage or for elderly visitors. Therefore, using a bus or taxi from the station is often recommended. The hotel provides parking, typically free, though it can be paid during peak seasons, and some guests noted the parking spaces can be quite narrow. The central area with restaurants and shops is also easily accessible on foot.

Staff & Service
Feedback on staff and service is notably mixed. Many guests praised the staff for being polite, kind, attentive, and helpful, with some specifically commending the patience and friendliness of the night shift team. They appreciated the smooth check-in process and the willingness of staff to assist with requests. However, a significant number of reviews describe the staff attitude as unprofessional, blunt, and lacking in motivation, citing instances of rude responses, particularly regarding dining reservations. Some guests also found the policy of having to leave their room key at the front desk when leaving the hotel to be inconvenient. While some found housekeeping to be thorough, others reported dissatisfaction with the cleanliness upon arrival, indicating inconsistency in service quality.

Additional Information
Guests should be aware that the hotel operates as part of a condominium complex, which contributes to its unique layout, including the main entrance being on the seventh floor and rooms often featuring a Japanese-Western style design with both beds and a tatami area. A distinctive aspect of the in-room hot spring baths is the water's extremely high temperature, often around 80 degrees Celsius, requiring guests to allow ample time for it to cool before use. The hotel does not sell alcohol on-site, so guests wishing to enjoy alcoholic beverages should purchase them from the nearby convenience store. Some guests noted issues with soundproofing between rooms, leading to audible noise from neighbors. Additionally, the public bath may lack certain amenities, and some guests experienced difficulty with heavy room doors.