Premier Hotel Tsubaki Sapporo

This hotel is highly regarded for its spacious rooms and the consistently attentive staff who ensure a comfortable stay. Its signature feature is the generous room size, a notable advantage in urban settings, often complemented by pleasant river views. The hotel caters well to a variety of guests, including families seeking ample space, couples looking for a relaxing retreat, sightseers exploring the city, and business travelers appreciating convenience and facilities. Guests frequently commend the hotel's commitment to service and its comprehensive amenities. To enhance your experience, consider utilizing the complimentary shuttle service to key city points and be sure to inquire about rooms offering scenic river views for a more memorable stay.

Facilities & Amenities
Guests appreciate the comprehensive range of facilities available, contributing to a comfortable and convenient stay. The hotel features a well-equipped fitness center and a relaxing sauna, though some guests noted the gym equipment could be updated and the public bath might experience crowding or specific etiquette issues. A highlight for many is the inviting guest lounge, offering complimentary drinks and snacks, including free beer during certain hours, creating a pleasant atmosphere for relaxation. The availability of free Wi-Fi throughout the property is consistently praised. Additionally, the hotel provides a convenient shuttle bus service to the main station and offers accessible underground parking, adding to the overall ease of access and guest satisfaction. A convenience store directly opposite the hotel is also a significant plus.

Cleanliness & Room Comfort
Guests consistently highlight the spacious rooms as a major advantage, often describing them as large, elegant, and well-maintained, providing ample space for relaxation. The comfortable beds and high-quality linens contribute to a restful night's sleep. Many rooms offer appealing river views or city views, enhancing the ambiance. The large bathrooms are frequently praised, featuring both a bathtub and a separate shower area, which adds to the comfort and convenience. While most guests find the rooms generally clean, some have noted minor issues such as dated decor, occasional musty smells, or specific instances of stains, suggesting some areas could benefit from deeper cleaning or renovation. Feedback on air conditioning and heating is mixed, with some finding the temperature control challenging or the air too dry.

Dining & Food Quality
The hotel's dining options receive considerable praise, particularly the extensive breakfast buffet. Guests consistently commend the wide selection of both Japanese options and Western dishes, with highlights including delicious French toast and freshly prepared pizza. Many appreciate the option of having breakfast in a quieter setting, with separate areas sometimes provided for large groups. The quality of food across the hotel's restaurants, including the Chinese restaurant and Japanese restaurant, is generally well-regarded. The bar and guest lounge are also popular, with the latter offering complimentary beer during specific hours, creating a pleasant social atmosphere. While most feedback is positive, some guests found the breakfast selection occasionally limited or noted that certain items, like omelets, were pre-made.

Location & Accessibility
The hotel's location is generally viewed as convenient, offering a balance between a quieter neighborhood and reasonable proximity to city attractions. A significant advantage is the direct airport bus stop located right in front of the hotel, providing seamless transfers. The hotel also offers a shuttle bus service to Sapporo Station, enhancing connectivity. While not in the immediate city center, guests find it a manageable walk of 10-20 minutes to popular areas like Susukino and Odori Park, and attractions such as Nijo Market. The presence of a convenience store directly across the street is highly appreciated for quick needs. For those traveling by car, the available parking is noted as convenient and reasonably priced, making it a good base for exploring the wider region.

Staff & Service
The staff at this hotel consistently receive glowing reviews, with guests frequently highlighting their exceptional friendliness, helpfulness, and attentive service. Many reviewers commend the staff's ability to communicate effectively, with several noting their proficiency in English-speaking staff, which greatly assists international travelers. The quick check-in process and the staff's willingness to go above and beyond, such as providing luggage assistance and helping with taxi booking, are recurring themes. Guests appreciate the proactive approach of the team, who are often described as polite, accommodating, and eager to ensure a comfortable and enjoyable stay. This dedication to providing excellent service significantly contributes to the overall positive guest experience.

Additional Information
Guests should be aware of certain specific policies and amenities that enhance or impact their stay. The hotel has a tattoo policy for its public bath and sauna facilities, which some guests found surprising or restrictive. While generally accommodating, there may be an early check-in fee if arriving significantly before the standard check-in time. Many guests appreciate the thoughtful gesture of a welcome drink upon arrival, setting a positive tone for their stay. Although the hotel offers extensive facilities, some guests noted the absence of dedicated laundry facilities on-site, which could be a consideration for longer stays. The hotel's commitment to providing a comfortable environment is also reflected in its provision of items like baby cribs upon request.